Refund Policy

Last updated: September 2026.

Because orders are arranged after quote confirmation (not via online checkout), refund eligibility depends on the terms agreed for your order.

General guidelines

• Unused equipment in original packaging may be eligible within the return window stated on your invoice.
• Custom configurations, special orders, and commercial installs may have limited or no refund options.
• Restocking fees may apply for returned equipment.

Contact us before returning any item so we can issue an RMA if applicable. Contact.